If you receive a call from the Social Security Administration ("SSA") asking for your personal information in order to increase your benefits payments or threatening to cut off your benefits if you don't give them your information, be cautious. Scammers are now spoofing SSA's customer service number to try and get your personal information. These scammers can call from anywhere but make the number that appears on your caller ID show up as a different and legitimate number.
If you receive a call like this, remember:
- First and most importantly, SSA will never threaten you for your personal information. They also won't promise to increase your social security benefits in exchange for your information.
- Never give the caller your personal and financial information.
- Sign up for the National Do Not Call Registry. Most legitimate sales people tend to honor the Do Not Call list; scammers ignore it.
- If you are unsure if you are speaking to SSA, hang up and call SSA directly at 1-800-772-1213.
- If you get one of these calls, report it to SSA's Office of Inspector General at 1-800-269-0271 or online here. You can also report the calls to the FTC here.
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